Privacy Policy

MovingJack.com is the subject of this privacy notice, which explains how and why we might gather, keep, use, and/or share (or “process”) personal information when you visit MovingJack.com, our website, or any of our websites that link to this privacy notice. 

Any queries or worries? You can better understand your privacy rights and options by carefully reading this privacy notice. Please refrain from using our services if you disagree with our rules and procedures. Please email me at this page for any questions.

Table of Contents

WHAT DO WE COLLECT?

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Data You Have Provided. Your interactions with us and the Services, your decisions, and the goods and features you use all have an impact on the personal information we collect. The following is a list of the types of personal data we could gather:

  • names

  • email addresses

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

When you access, utilize, or navigate the Services, we automatically gather some information. Your IP address, browser and device characteristics, operating system, preferred language, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information may be included in this information even though it does not specifically identify you (like your name or contact information). This data is largely required for internal analytics and reporting, as well as to ensure the security and functionality of our Services.

Like many businesses, we also collect information through cookies and similar technologies. 

HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

      • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

      • To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. 

      • To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

      • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

      • To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

      • To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

      • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

    WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

    To put it briefly: We only process your personal information when we believe it is necessary and we have a legitimate basis for doing so under applicable law, such as with your consent, to comply with laws, or to pursue our legitimate business attentions.

    If you are in the EU or UK, this section applies to you.

    The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

      • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time by unsubscribing the mailing list.

      • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described to:
      • Send users information about special offers and discounts on our products and services
      • Develop and display personalized and relevant advertising content for our users
      • Analyze how our Services are used so we can improve them to engage and retain users
      • Support our marketing activities
      • Diagnose problems and/or prevent fraudulent activities
      • Understand how our users use our products and services so we can improve user experience
      • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
      • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

      If you are located in Canada, this section applies to you.

      We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. 

      In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

        • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
        • For investigations and fraud detection and prevention
        • For business transactions provided certain conditions are met
        • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
        • For identifying injured, ill, or deceased persons and communicating with next of kin
        • If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
        • If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
        • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
        • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
        • If the collection is solely for journalistic, artistic, or literary purposes
        • If the information is publicly available and is specified by the regulations

        DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

        In Short: We may use cookies and other tracking technologies to collect and store your information.

        We could make use of cookies and other tracking technologies to obtain or store information (such as web beacons and pixels). The details of how we employ such technologies and how you can refuse certain cookies are detailed in our Cookie Notice.

        HOW LONG DO WE KEEP YOUR INFORMATION?

        In a nutshell: Unless otherwise required by law, we retain your information for as long as required to achieve the goals specified in this privacy notice. 

        Unless a longer retention time is needed or authorized by law, we will only store your personal information for as long as it is necessary for the reasons outlined in this privacy notice (such as tax, accounting, or other legal requirements). We will not keep your personal information for longer than 90 days for any purpose described in this notice. 

        If we no longer need to process your personal information for legitimate business purposes, we will either delete it or make it anonymous. If this is not possible (for instance, if the data is still present in backup archives), we will take other appropriate steps to ensure your privacy.

        HOW DO WE KEEP YOUR INFORMATION SAFE?

        In Short: We aim to protect your personal information through a system of organizational and technical security measures.

        We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

        WHAT ARE YOUR PRIVACY RIGHTS?

        In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

        In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section below.

        We will consider and act upon any request in accordance with applicable data protection laws.

        If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

        If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

        Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section below.

        However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

        Unsubscribing from marketing and promotional communications: To unsubscribe from our marketing and promotional communications, click the unsubscribe link in the emails we send you.

        Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/

        If you have questions or comments about your privacy rights, you may email us at contact@moving-jack.com

        CONTROLS FOR DO-NOT-TRACK FEATURES

        You may turn on the Do-Not-Track (“DNT”) function or setting in the majority of web browsers, some mobile operating systems, and mobile applications to indicate that you prefer not to have information about your online browsing activity tracked and collected. There is currently no established common technical standard for identifying and using DNT signals. As a result, we presently do not react to DNT browser signals or any other system that automatically transmits your preference not to be tracked online. In the event that an online tracking standard is later adopted that we are required to abide by, we will update this privacy notice to include information about that practice.

        DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

        In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

        The “Shine The Light” law, also known as California Civil Code Section 1798.83, entitles our users who reside in California to request and obtain from us, once a year and without cost, details about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information in the previous calendar year. If you live in California and would want to make such a request, kindly send your request to us in writing at the address shown below.

        You have the right to ask for the removal of undesired information that you publicly publish on the Services if you are under 18 years old, live in California, and have a registered account with the Services. Please contact us using the details listed below, specify the email address linked to your account, and declare that you are a resident of California in order to seek the removal of such data. Although we’ll take steps to prevent the data from being publicly exposed on the Services, please be aware that it might not be entirely or fully erased from all of our systems (e.g., backups, etc.).

        CCPA Privacy Notice

        The California Code of Regulations defines a “resident” as:

        (1) every individual who is in the State of California for other than a temporary or transitory purpose and

        (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

        All other individuals are defined as “non-residents.”

        If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

        What categories of personal information do we collect?

        We have collected the following categories of personal information in the past twelve (12) months:

        CategoryExamplesCollected
        A. IdentifiersContact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name NO
        B. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history, and financial information NO
        C. Protected classification characteristics under California or federal lawGender and date of birth NO
        D. Commercial informationTransaction information, purchase history, financial details, and payment information NO
        E. Biometric informationFingerprints and voiceprints NO
        F. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements NO
        G. Geolocation dataDevice location NO
        H. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activities NO
        I. Professional or employment-related informationBusiness contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us NO
        J. Education InformationStudent records and directory information NO
        K. Inferences drawn from other personal informationInferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics NO

        We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

            • Receiving help through our customer support channels;

            • Participation in customer surveys or contests; and

            • Facilitation in the delivery of our Services and to respond to your inquiries.

          This privacy notice contains further details about our methods for collecting and sharing data. 

          You can reach us at contact@moving-jack.com.

          If you use an authorized agent to exercise your right to opt out, we reserve the right to reject your request if the agent fails to provide documentation proving their authority to act on your behalf.

          We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.

          We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.

          MovingJack.com has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. MovingJack.com will not sell personal information in the future belonging to website visitors, users, and other consumers.

          You have the right to request the removal of your personal data. Subject to certain exceptions allowed by law, such as (but not limited to) the exercise by another customer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be necessary to protect against illegal activities, if you ask us to delete your personal information, we will do so.

          Depending on the circumstances, you have a right to know:

          Whether we collect and use your personal information; 

          The categories of personal information we collect; 

          The uses to which the personal information is put; 

          Whether we sell your personal information to third parties; 

          The categories of personal information we sold or disclosed for a business purpose; 

          The categories of third parties to whom the personal information was sold or disclosed for a business purpose; 

          And the business or other purposes for which the personal information was sold or disclosed.

          In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

          Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

          We will not discriminate against you if you exercise your privacy rights.

          Verification process

          In order to confirm that you are the same person about whom we have the information in our system, we will need to confirm your identification after receiving your request. We need to ask you for information as part of our verification efforts so we can compare it to the data you’ve already given us. For instance, based on the type of request you submit, we might ask you for specific information so that we can compare it to the data we already have on file, or we might get in touch with you using a contact method (like phone or email) that you’ve previously given us. Depending on the situation, we might also use additional verification techniques.

          We will only confirm your identity or right to make the request using the personal information you supply in your request. We shall refrain from asking you for further information for the purpose of verification as much as feasible. However, if we are unable to confirm your identity using the data we currently maintain, we may ask you for additional information in order to confirm your identity as well as for security or fraud prevention reasons. As soon as we’ve finished verifying you, we’ll delete any additional information you may have provided.

            You have the right to object to the processing of your personal data. 

            If your personal information is inaccurate or no longer necessary

              You can seek to have it corrected or to have its processing restricted. 

                You are able to appoint an authorized agent to submit a request in accordance with the CCPA on your behalf. If an authorized agent fails to provide evidence of their legal capacity to operate on your behalf in line with the CCPA, we may reject their request. 

                  You can ask that your personal information not be sold to third parties in the future. We will respond to an opt-out request as soon as it is practical, but no later than fifteen (15) days after receiving the request.

                  To exercise these rights, you can contact us by email at contact@moving-jack.com, or by referring to the contact details at the bottom of this document.

                  If you have a complaint about how we handle your data, we would like to hear from you.

                  DO WE MAKE UPDATES TO THIS NOTICE?

                  In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

                  This privacy notice may occasionally be updated. A new “Revised” date will be used to identify the revised version, and it will take effect as soon as it is made available. If we make significant changes to our privacy statement, we’ll let you know by either publicly publishing a notice of the changes or by sending you a personal message. In order to be updated about how we are protecting your information; we urge you to often review our privacy notice.

                  HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

                  If you have questions or comments about this notice, you may email us through the contact form on  this page.